ACT Group is seeking a hands-on, globally minded, and detail-oriented Global Marketing Operations Manager to power our Marketing team.

This role is the engine of our marketing function—responsible for process design, lead management, project coordination, campaign execution, reporting, budget governance, and the entire marketing technology stack. You will balance strategic oversight with operational excellence, ensuring campaigns are delivered on time and on budget, technologies are deployed effectively, and insights are shared across regions.

If you thrive at the intersection of project management, marketing automation, and operational scale, this is the right opportunity for you.

In essence, your role involves:

• Lead Management – Oversee inbound lead capture, scoring, routing, and nurturing; maintain clean, compliant data flows.
• Email Marketing – Manage the email channel end-to-end (strategy, execution, deliverability, compliance, subscriber growth) within Microsoft Dynamics Customer Insights – Journeys.
• Project Management – Coordinate 15+ concurrent marketing initiatives, ensuring resource prioritization, timely delivery, and transparent reporting to leadership.
• Operational Excellence – Champion adoption of monday.com; maintain workflows, documentation, and training to drive process efficiency across the team.
• Webinar Programs – Lead ON24 global and regional webinar execution, including setup, training, localization, vendor management, and performance reporting.
• Reporting & Insights – Develop dashboards and analyses on leads, campaigns, and digital performance; deliver attribution insights using CRM and GA4.
• Technology Stack Management – Own and optimize the full suite of marketing tools; oversee vendor relationships and ensure seamless integration.
• Budget Governance – Track spend, manage purchase orders, support forecasting, and monitor expenses.

To be successful in this role, we are looking for candidates with the following qualifications and attributes:

• 5+ years of experience in Marketing Operations or a related role.
• Deep expertise in Microsoft Dynamics CRM and Customer Insights – Journeys.
• Proven ability to manage multiple complex projects simultaneously (experience with monday.com preferred).
• Hands-on experience with webinar execution (ON24 experience is a plus).
• Strong analytical skills with advanced Excel and PowerPoint proficiency.
• Experience in process design, change management, and technology adoption.
• Excellent communicator with strong influencing skills, even without direct authority.
• English proficiency required (essential for the job).
• Based in Amsterdam

If you meet these criteria and are ready to contribute your expertise to a dynamic and challenging environment, we encourage you to apply.