Senior KYC Officer

We are embarking on a strategic and highly ambitious worldwide journey to become the trusted partner in delivering bespoke services and amrket-based sustainability solutions. To achieve this, we need to enable and deliver ongoing client due diligence services through a harmonised and robust execution of ACT Group standards & policies.

To achieve this, we are starting the next level of our journey by creating our global KYC action. The Global KYC Team in ACT Group is a global function that represent the first level of defense and brings together all aspects of anti-money laundering conduct, financial crime compliance and maintaining a global governance framework designed to assess, mitigate, resolve and prevent different elements of (regulatory) compliance.

This new position plays pivotal role to secure the achievement of our global ambitions and keeping our clients, ACT and its employees safe in effective, efficient and engaging way. This is a full-time position, requiring 40 hours per week, and based at our headquarters in Amsterdam Zuid. Key component of this role are:

• Delivering day-to-day execution of KYC (AML/CFT) services for different clients and counterparties, including analysing information and screening result.
• Adopting new technology and transacting best practices into improved ways of working that are more effective, efficient and client-centric.
• Collaborate with Sales & Group Compliance on resolving complex high-risk cases and delivering periodic and ad-hoc investigations and regulatory reporting.

In essence, your role involves:

• Seamless Service Delivery: improves the Client Experience and reduces the client onboarding time by successfully using and improving our global KYC software solution in the business.
• Creates an environment for the delivery of consistent performance, shares best practices and coaches colleagues to ensure that they maximize their performance, meet the required standards, and continuously develop their capabilities and experience.
• Process design and enablement: proactively shares ideas to improve our ways of working (process, people): Client Centric, Simple, Fast.
• Makes tough decisions on behalf of a significant part of the organization which might not be supported by all.
• Together with Group Compliance, resolves complex or high-risk cases and delivers periodic and ad-hoc investigations and regulatory reporting.
• Ensures that relevant procedures, guidelines and policies are reviewed and updated where needed; AML/CFT investigations are performed correctly and in line with internal policies and procedures.
• Is involved in new groupwide (IT & Ops) initiatives to improve our daily KYC operations.
• Develops the skills and competences of existing and new colleagues on a global scale and acts as a trusted partner of the Head of KYC Operations. 

To be successful in this role, we are looking for candidates with the following qualifications and attributes:

• 3 - 5 years of experience in KYC/ CDD (AML/CFT) within a global organisation in the Netherlands.
• University degree in Law, Criminology, Compliance, or Business Administration.
• Excellent communication skills (strong written and oral communication skills - English; concrete, positive, adapt styles to deliver different messages).
• Fluent in Mandarin/Chinese is a big plus, secondary options in French or Spanish.
• Proven ability to collaborate with stakeholder across departments while executing strategic initiatives across large and complex organizational structures, ensuring alignment with current business priorities and adapting to evolving organizational scale and complexity.
• Previous experience in a multi cultural, inclusive, and international environment.
• Ability to adapt quickly while remaining flexible and result focused.
• Creative and hard-worker, global mentality.

If you meet these criteria and are ready to contribute your expertise to a dynamic and challenging environment, we encourage you to apply.