CTRM Specialist

As part of our growing IT team, the CTRM Specialist will play a critical role in managing and optimizing our Trading and Risk Management System (CTRM). You will serve as a crucial link between business needs and technical implementation. You will be responsible for overseeing the technical and functional aspects of the CTRM system, with a focus on bringing the requested business functionalities with system scripting and issue resolution. Your work will ensure smooth operation and enhance system functionality, collaborating closely with both the CTRM core team, business stakeholders and the SaaS vendor. In essence, your role involves:

• Manage and develop scripting for business functionality within the CTRM, ensuring system integrity and operational efficiency.
• Provide functional advice and troubleshooting through design, implementation and testing.
• Handle technical issues related to CTRM that can be resolved in-house, working with the Product Owner (PO) and SaaS vendor if external support is required.
• Collaborate with business stakeholders and experts from operations, risk, finance and front office to address functional needs, resolve issues, and improve system support.
• Work closely with the CTRM Core Team to ensure system stability, address technical issues, and implement minor system changes.
• Conduct check-ins with the CTRM Core Team to review ongoing issues, planned changes, and any urgent priorities.
• Participate in stand-up meetings to discuss system performance, outstanding support tickets, and upcoming enhancements.
• Translate business requirements into technical specifications and system configurations.

To be successful in this role, we are looking for candidates with the following qualifications and attributes: 

• At least 6 years of experience in a CTRM (or similar) role with a focus on system management and support.
• Strong understanding of commodity trading business processes with technical expertise in CTRM systems, including JavaScript scripting abilities.
• Familiarity with system integrations and data flow across platforms, including payments and exchange systems.
• Strong problem-solving and troubleshooting skills, with an ability to work independently and as part of a team.
• Experience collaborating with both technical and business stakeholders to resolve issues and enhance system functionality.
• Strong verbal and written communication skills, able to effectively communicate technical information to non-technical stakeholders.
• Experience with trading, risk management, and financial operations in the context of CTRM systems.

Any of these are a plus:

• Familiarity with version control and deployment processes for custom scripts.
• Familiarity with the escalation process and working with external vendors, including coordination with Product Owners.
• Experience with proprietary Ion Aspect scripting.
• Knowledge of commodity markets and trading instruments.
• Experience with agile methodologies in a technical implementation environment.
• Familiarity with data visualization tools to present trading and risk metrics.

If you meet these criteria and are ready to contribute your expertise to a dynamic and challenging environment, we encourage you to apply.